Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSPIM403A Mapping and Delivery Guide
Educate clients on personal injury management issues
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSPIM403A - Educate clients on personal injury management issues |
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Description | This unit describes the performance outcomes, skills and knowledge required to educate clients on personal injury management issues by researching and imparting relevant information to clients in a readily understood and accepted manner applying sound industry and product knowledge including a working knowledge of relevant State or Territory legislative requirements.This unit may apply to job roles subject to licensing, legislative, regulatory or certification requirements so Commonwealth, State or Territory requirements should be confirmed with the relevant body. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit may be appropriate for case managers and other specialists within the claims area of the personal injury management sector. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Identify, develop and implement strategies to educate clients |
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Element: Educate clients in the workplace |
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Element: Present information at meetings, seminars and public forums |
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